For technical questions regarding the brand center, please send an email to HOME ET-DIGITAL-ASSETS
For questions relating to Brand Center content or brand assets, please send an email to HOME-MKTG-AEM-BRAND-MGMT
Agent access for Brand Center
State Farm Agents and team members do not have access to the Brand Center. Please direct agents to the Building our Brand ABS page, which provides key guidelines and resources that will assist them in building the State Farm brand effectively.
Internal access requests for Brand Center and AEM
As an internal user with a State Farm alias (this excludes agents/agent staff), you already have read-only access to the AEM backend and the ability to download assets from the Brand Center.
For elevated AEM access
If a user is needing contribute access to AEM to upload final assets, please submit a request using the Access Request form on the Brand Design + Management SharePoint page.
External access requests
External user’s access to AEM / Brand Center should be submitted via State Farm business partners. The State Farm business partner will need to complete the Access Request form on the Brand Design + Management SharePoint page (please note only internal State Farm associates can access this form). The following information will need to be provided:
If approved, the State Farm business partner will be sent the user log-in information. This must be shared verbally, as we are not allowed to email this information.
External user’s access to AEM / Brand Center needs to be submitted via State Farm business partners. The State Farm business partner will work with the AEM Digital Assets (HOME ET-DIGITAL-ASSETS) team to enable access for the external user. The user will need a local user id created. The following information will need to be provided:
If approved, the State Farm business partner will be sent the user log-in information. This must be shared verbally, as we are not allowed to email this information.
Chrome is the preferred/recommended browser.
If you receive the following error “User name and password do not match” please clear your cache and try again.
You can also try browsing in private (incognito).
You can also use a keyboard shortcut to open an Incognito window:
For assistance navigating the backend dam within Adobe Experience Manager, please refer to this job aid.